Simply fill up your cart and then click 'check out.' Make sure you put in all your delivery details and then pay with either card or EFT and then your order will be on its way to you!

This way our site can remember all your details which will make ordering much easier in the future. We can also keep you up to date with specials and competitions!

We cannot accept returns on raw food products but other goods can be exchanged. Check out our returns policy for more info.

You can email them to us at shop@naturalbornpets.co.za or post on IG and use #naturalbornpets

Absolutely... animals of any age can start eating raw.

A raw diet mimics what a dog or cat would be eating in nature and is, therefore, much better for them than any other diet. Many ailments such as skin conditions and gut issues can be fixed just by making the switch... and did we happen to mention smaller, less smelly poos?

It takes a bit of getting used to. You need to figure out how much they should be eating per day and then you need to get in the habit of defrosting food overnight... but once you get in the swing of things it's pretty easy going.

As long as you make sure you are feeding them good quality meals that have been registered with the department of agriculture (like every meal we sell on this site) you're pet will be fine.

It's not safe to give dogs cooked bones (as they can splinter and cause harm) but uncooked bones are a great addition to their diets and also help keep teeth clean.

Absolutely not... this is just an urban legend.

Every brand on our site is high quality, so you can rest assured that whichever you pick you will be making a good choice. Some brands cater to pets with special needs, whilst others might be slightly more affordable... some brands also might have an animal protein that your pet particularly likes.

Check out our feeding guide for more info.

Your pets will benefit far more from eating the food raw as cooking the food will remove the nutrients your animal needs.

Raw foods do contain Omega-3 but the freezing process can effect the levels... this is why we always recommend supplementing with salmon oil capsules (which are also available in our store) 

DIY is very challenging but rewarding if you are up for it. Make sure you do your research properly to know what the exact ratios are.

Cat's are obligatory carnivores which means they need an exclusively meat diet to survive, whereas dogs need a bit more fruit and veg in the mix. So we recommend you stick with the specie appropriate meals to make sure your pets' needs are being met. 

We wouldn't recommend this as you might accidentally cook the food. It's always best to defrost overnight but we all forget from time to time... In this case rather defrost in some warm water.

Feed within two days and keep in the fridge.

All the raw food brands we stock in our store keep to very strict health codes and are inspected regularly. 

Many vets are anti raw because they can't be sure that you are getting your raw food from a reliable source or that you are balancing the meals correctly. Buying a registered brand such as the ones we sell guarantees that you are getting quality balanced meals.

Absolutely. Send us an email and we would be more than happy to put you in touch with a pro-raw Vet. 

 send us an email for more information.